Lakeside Products Ltd are committed to protecting and respecting any personal information that you provide to us. Your privacy is very important to us. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
We aim to always respect your data protection rights in compliance with the latest Data Protection Laws, including GDPR. By using Our Site and/or registering with us, you are agreeing to the terms of this Policy.
This Website is owned and operated by Lakeside Products Ltd (‘we’/’us’/’our’), a limited company registered in England and Wales under company number: 07211655 our registered office is at The Courtyard Suite 3, Widney Lane, Solihull, B91 3LH.
If you have any queries about this policy we can be contacted by emailing firstname.lastname@example.org, our telephone number is 0121 709 1114.
We respect your privacy and so promise to:
We need to collect data and personal information from you to provide you with the information and services you request from us.
We may collect the following information:
We will only use your personal information for the purposes you have permitted and we will not share it for marketing purposes outside of Lakeside Products Ltd unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the non-agent third parties and provide an opt-out option.
Every time you visit our website, we may also automatically collect the following information:
Technical information, including:
We require personal information to process your requests and provide you with a better service. In particular for the following reasons:
We are the sole owners of the information collected on this site and only we have access to the information you voluntarily provide. We will use your information to respond to you, regarding the reason you contacted us and we will not sell or rent this information to anyone.
When processing customer data, we use secure cloud services which are backed by relevant ISO and data protection accreditations. Data is stored in UK and EU datacentres and is encrypted at rest and in transit.
Your data may be shared with trusted third parties solely for the purposes you have requested of us.
Your personal information may be copied or transferred outside of the EU, by us or our trusted third party data processors. If your personal information needs to be stored outside the UK or EU, we ensure that controls are in place to protect your data in accordance with UK and EU data protection and privacy regulations.
We will keep your personal information safe and secure. Our entire website is secured by an SSL certificate using SHA-256 with RSA Encryption.
When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation.
If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details.
To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf.
Whenever we collect or process your personal data, we’ll only keep it for a period of 24 months or for as long as we have a legitimate reason to contact you.
Should you wish for us to remove your data at any time please contact email@example.com and we will remove it.
Under GDPR regulations, you have rights regarding your personal information we retain.
Please email firstname.lastname@example.org with requests regarding any or all of your rights.
Further information can be found on the Information Commissioner’s Office website.
You have the right under EU regulation to see what information we hold about you. If you want to exercise this right, please make an application to us in writing or contact us by email with a request regarding any or all of your rights.
We may ask you to provide us with sufficient information so that we can be sure of your identity.
If you would like to proceed with a request to see what data we hold about you, please email email@example.com or write to Lakeside Products Ltd, The Courtyard Suite 3, Widney Lane, Solihull, B91 3LH.
We hope you will benefit from all the communications we send to you, but if at any time you change your mind, you may unsubscribe. If you have given us permission to contact you and you change your mind please email firstname.lastname@example.org, let us know and we’ll unsubscribe you.
If we do not hear from you, we will assume that the information you provide to us is accurate and up-to-date and that you are happy for us to continue to use the information to send you any communications you have requested.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Cookies, which are small text files, contain information that is transferred to your computer’s hard drive. They help us to improve Our Site and to deliver a better and more personalised service.
The website uses 3rd party cookies to improve the experience for users on our website. We use the following 3rd party cookies:
We may change this policy to meet regulatory requirements and ensure best practice. All changes to this policy will be published on this page. Please check this page from time to time for updates.